Cancellation & Refund Policy
1. Cancellation Policy
– You may cancel your subscription to the Auto-Counts service at any time by accessing your account settings or by contacting our customer support team.
– Upon cancellation, you will retain access to the service until the end of your current billing cycle. After the billing cycle ends, you will no longer be charged, and your access to the service will be terminated.
2. Refund Policy
– We offer a refund within 7 days of the initial purchase for new subscriptions if you are dissatisfied with the service for any reason.
– To request a refund, please contact our customer support team with your purchase details and the reason for your dissatisfaction.
– Refunds will be issued to the original payment method used for the purchase.
– Refunds may take 14 days to process, depending on your financial institution.
– No refunds will be provided for subscription renewals or for cancellations made after 7 days of the initial purchase.
3. Exceptional Circumstances
– In exceptional circumstances, such as technical issues preventing the use of the service, we may offer refunds or credits at our discretion.
– Requests for refunds due to exceptional circumstances will be evaluated on a case-by-case basis.
4. Changes to Subscription Plans
– You may upgrade or downgrade your subscription plan at any time. Any changes to your subscription plan will take effect immediately, and you will be charged or refunded accordingly based on the new plan’s pricing.
5. Contact Us
– If you have any questions or concerns about our Cancellation & Refund Policy, please contact us at contactus@auto-counts.in.
By using the Auto-Counts service, you agree to abide by this Cancellation & Refund Policy. We reserve the right to modify or amend this policy at any time without prior notice.